Privacy Policy

This privacy policy was last updated on April 22, 2024, and will officially take effect on April 22, 2024.

You can use our services in various ways and on different terminals, including Ellie software products and services. Before using the app, please carefully read and understand this policy. By confirming your full understanding and agreement, you can use our products or services. Once you start using Ellie's products and services, it means you fully understand and agree to this policy, and you agree that we will collect, use, store, and share your information according to this policy. We hope to explain through this privacy policy how we collect, process, and use information, and what measures you can take to protect your privacy.

This privacy policy sets out how Ellie Technology, LLC and its affiliated companies (hereinafter referred to as "Ellie" or "we") collect, use, disclose, process, and protect the information you provide us when using our products and services. If we ask you for certain information to verify your identity when using Ellie's platform to access products and services, we will strictly adhere to this privacy policy and/or our terms and conditions to use this information.

This privacy policy was developed with your needs in mind; you fully understand our practices regarding the collection and use of personal data and are confident that you can ultimately control the personal information you provide to Ellie, which is crucial.

In this privacy policy, "personal information" refers to data that, when combined with other information accessible to Ellie, can identify specific individuals.

By using Ellie's platform to access products and services, you acknowledge and accept all the terms described in this privacy policy, including any changes we may make at any time. We promise to protect the privacy, confidentiality, and security of your personal information in accordance with applicable laws (including data protection laws in your jurisdiction). We also commit to ensuring that all our employees and agents fulfill these obligations.

You warrant that you are an adult when you start using this product/service. If you are a minor, you must ensure that your guardian has agreed to your use of this application and agreed to all the terms of this agreement.

Our privacy policy includes the following explanations:

• •What information we collect.
• •How we collect, process, and use information.
• •Your choices regarding providing this information and how to review and update it.
• •Information sharing, security, and the scope and revision of the privacy policy.

Collection of Information

In order to provide you with our services, we may request personal information necessary to deliver the services to you. If you do not provide personal information, we may not be able to provide you with our products or services.

Below are the types of information Ellie may collect and details on how we use that information.

Collection of Information

• •Device-related Information - Information related to your smart devices, including device name, device model, device ID, and device location (e.g., bedroom).
• •Location Information - When you use location-based program services or features, we may collect your geographic location information. For example, Wi-Fi access points and Bluetooth information that can provide relevant locations.
• •Information collected by Cookies and other technologies - Ellie's website, online services, interactive applications, email messages, and advertising promotions may use cookies and other technologies like programming language tags and web page headers to collect and store your information.
• •Log Information - When you access Ellie servers, our servers automatically record certain log information. This server log information may include IP address, device ID information, device version number, app version number, browser type, browser language, referer source page, operating system, date/time stamp, and clickstream data.
• •Unique Identifier for Mobile Devices - When you first use and start the Ellie product application, the unique identifier for the mobile device paired with the smart camera (including device serial number, device MAC address, Android ID, IMEI, BSSID) and approximate geographic location information.
• •Third-party Applications - Device MAC address, unique device identifiers, and mobile app installation list information required by third-party applications. We only share necessary user data with third parties for legitimate, lawful, necessary, specific, and explicit purposes and with your explicit authorized consent to provide you with relevant services.
• •When you sync Ellie product data, your data will be transmitted from the server to your mobile device.

Processing and Use of Information

• •Ellie will strictly comply with this Privacy Policy and the contents stated in its updates to process and use your information. Your information will only be used for the purposes and scope determined at the time of collection and with your consent. If there are any other purposes beyond this, we will seek your consent in advance. We may use your personal information for the following purposes:
• •The information we collect may be used to provide you with Ellie's products and services, process your orders, or fulfill contracts between you and Ellie to ensure the functionality and security of our products and services, verify your identity, and prevent and investigate fraud or other improper use.
• •The information we collect may be used for the development of our products and services, although in general, we only use aggregated and statistical information for this purpose.
• •The information we collect may be used to communicate with you, such as sending notifications to you at the first time of updates or releases of Ellie products or services.
• •The information we collect may be used for the personalized design of products and to provide you with more tailored services, such as displaying content tailored specifically for you in our services.


• For more detailed information on how we use your information (which may include personal information), below are more details:
• •Binding devices and syncing data: To synchronize data, allow devices to receive instructions, and upload data to the server (only applicable to some features/services), we collect account information, device-related information, and network information.
• •Providing location-based services: When using Ellie, we may use location information to provide you with the correct version of services and provide accurate location for the best user experience, such as wifi information. You can enter device settings at any time or stop using this application to disable this feature.

How users can choose whether to provide information

Each individual has different concerns about privacy, and based on this, we will clearly indicate how we collect information so that you can choose how you prefer to receive information.

• •You can modify the location settings of your device from the device settings, for example: change or disable location methods or location servers, or modify the accuracy of your location information, thereby changing the location information provided to Ellie.
• •You can adjust your browser settings as needed to refuse or accept cookie storage, and you can also delete them from your storage device at any time or be notified when cookies are being written.

Reviewing and updating information

By logging into your account, you can view and update your information, delete some information, or request that we delete your personal account, unless we are required by law to retain this information.

Whenever you use our services, we strive to enable you to view and review your information. If this information is incorrect, we will make every effort to quickly update or delete the information through various means (unless we are required by law to retain this information). When updating your personal information, we may ask you to verify your identity first before processing your request.

We may refuse requests that are unreasonably repetitive, pose risks to the privacy of others, or are highly impractical. Requests that do not comply with regulatory requirements may also be refused.

As long as it does not require excessive effort, we provide free access for you to view, review, and modify information. We strive to maintain and improve our services to protect information from accidental or malicious destruction. Therefore, after you delete information from our services, we may not immediately delete residual copies of this information from servers that are in operation or running, and we may not delete corresponding information from backup systems.

Sharing Information

Unless limited sharing is explicitly stated in this Privacy Policy, we will strictly keep your personal information confidential and will not share your information with third parties. By agreeing to this, you authorize us to provide or transfer your information to third parties in the following circumstances without obtaining your consent again:

• •Disclosing your personal data to third-party service providers who provide certain business-related services to us, such as website hosting, data analytics, payment and credit card processing, infrastructure supply, IT services, customer support services, email delivery services, and other similar services, to ensure they can provide services to us.
• •When required by law, judicial or administrative investigations, litigation, enforcement, or other legal mandatory provisions or requests from regulatory authorities. Providing information to our related companies or other trusted companies or individuals on our behalf to provide the above services. We require all parties mentioned above to agree to handle this information in accordance with legal standards, our regulations, this Privacy Policy, and any other applicable confidentiality and security measures.
• •If we engage in financing, restructuring, mergers, sales, or similar transaction processes, disclosing your personal information to subsidiaries or other third parties, subject to the requirement that all information collected by us will continue to be transferred in accordance with the current privacy policy before any transfer is made and notifying all affected users.
• •Disclosing your personal data to subsidiaries or affiliated companies under our company to conduct regular business activities.
• •We may reasonably share our aggregated information with the public and partners for operational or user protection needs, such as displaying overall usage trends of our products or services.
• •To ensure the stable and secure operation of Ellie's related functions and applications, we may access software development kits (SDKs) provided by third parties to achieve related purposes. We conduct strict security monitoring on the software development kits (SDKs) used by our partners to obtain information, in order to protect data security. The related third-party SDKs accessed by Ellie are listed below, and we recommend that you carefully read and understand the privacy policies of these third parties. The current third-party SDK information accessed by Ellie is as follows:


• Third-party SDK Source: Tencent Bugly
• Purpose/Objective of Collecting Personal Information: Third-party application crash log statistical analysis
• Types of Personal Information Collected: Device MAC address
• Third-party Privacy Policy Link:
• https://static.bugly.qq.com/bugly-sdk-privacy-statement.pdf

Information Security

We strive to provide protection for Ellie users to prevent unauthorized browsing, access, alteration, disclosure, or destruction of the information we store. To achieve this, we have taken the following measures:

- We use SSL encryption for many services.

- We review practices related to information collection, storage, and processing (including physical security measures) to avoid unauthorized access, access, and malicious attacks on various systems.

- We only allow Ellie employees who need to know this information to assist us in processing information to view and inspect personal information. They are required to fulfill strict contractual confidentiality obligations, and failure to fulfill these obligations may result in legal liability or termination of their relationship with Ellie.

- When taking screenshots and recording operations on Android 11, we need to obtain "all file access permissions." We only save and delete recorded videos and screenshot photos with permission, without manipulating other files.

For us, the security of your information is of utmost importance. Therefore, we will continue to work hard to ensure the security of your information and implement measures such as secure encryption for storage and transmission to prevent unauthorized browsing, viewing, use, or disclosure of your information. At the same time, specific content of encrypted data is only accessible to the user, and no one else has the right to view it.

Scope of Privacy Policy

Our privacy policy does not apply to third-party products and/or services. Ellie products and services may contain third-party products and services, and when you use third-party products or accept third-party services, they may obtain your information. Therefore, we remind you to carefully read the privacy policy of third parties.

Additionally, this privacy policy does not apply to the collection of information from external websites after you click on a link.

Collection and Use of Information from Minors

Minors should use Ellie products or services under the permission and guidance of their legal guardians. Ellie will not knowingly collect personal information from minors, nor will it disclose their personal information to any third party. Legal guardians have the right to refuse Ellie and its affiliated companies from further collecting information from minors or to request Ellie and its affiliated companies to delete such information. If we discover that we have collected information from minors without the consent of their legal guardians, we will take measures to promptly delete such information.

Revision of this Privacy Policy

This privacy policy allows for adjustments, and without your explicit consent, we will not diminish the rights you are entitled to under this privacy policy, unless we notify you via the email address you provided or publish a notice on the website.

Specific Practices for Certain Product Services

The following outlines specific privacy practices for certain Ellie products and services that you may use.

When using the ellie account services products, services, and websites (collectively referred to as "ellie account services"), the terms in this Privacy Policy will also apply.

Ellie Corporation is the provider of ellie account services. Once you log into your ellie account, we will collect your email address, mobile user identification information, and unique mobile device identifiers.

Furthermore, you agree that for the purpose of providing you with this service and related features, Ellie Corporation may collect, use, transmit, process, maintain, and utilize information related to your account, as well as information related to any devices or computers registered under your account. The information collected by Ellie Corporation when you use this service may also include technical, statistical, or diagnostic information that Ellie Corporation may use to support, improve, and enhance Ellie Corporation's products and services based on your usage.

You can revoke this consent at any time by simply not using the Ellie account feature and logging out of your Ellie account on your devices and computers.

If you have any questions, please contact SimTooAPP@gmail.com.